Service provider and responsible person

pursuant to Art. 14 (1) Regulation on the Online Settlement of Consumer Disputes (ODR Regulation) and § 36 Act on Alternative Dispute Resolution in Consumer Matters – Consumer Dispute Resolution Act (VSBG):
Name and address:

Dipl.-Oec. Hergen Kassuba, Tax Consultant
Additional qualification: Specialist consultant for international tax law

Schlachte 41
28195 Bremen
Phone: +49 (0)421 566420-0
Fax: +49 (0) 421 566420-19
This web:

Sales tax identification number according to § 27a sales tax law: DE199500701

Responsible for the content: Hergen Kassuba
Mr. Hergen Kassuba is a tax consultant.
The professional title has been awarded in the Federal Republic of Germany.

Competent chamber

Hanseatische Steuerberaterkammer Bremen
Am Wall 192, 28195 Bremen
Postfach 105180, 28051 Bremen
Telefon: 0421 365070
Telefax: 0421 36507-20
(zugleich Aufsichtsbehörde)

Professional regulations tax consultant

  • Tax Consultancy Act (StBerG)
  • Implementing Ordinance to the Tax Consultancy Act (DVStB)
  • Professional Code of Conduct of the Federal Chamber of Tax Consultants (BOStB)
  • Tax Consultant Remuneration Ordinance (StBVV)
  • Specialist consultant regulations (FBO)

    The above regulations are available on the homepage of the Federal Chamber of Tax Consultants at

Details of professional liability insurance

VSW – The insurance association for tax consultants and auditors
Dotzheimer Street 23, 65185 Wiesbaden, Germany
Area of application: Federal Republic of Germany
Regulation (EU) No. 524 / 2013
For the out-of-court settlement of consumer disputes, the European Union has set up an online platform (“ODR platform”), which you can access at

Information on alternative dispute resolution

pursuant to Art. 14 (1) Regulation on the Online Settlement of Consumer Disputes (ODR Regulation) and § 36 Act on Alternative Dispute Resolution in Consumer Matters – Consumer Dispute Resolution Act (VSBG):

Online Dispute Resolution:
The European Commission provides an online dispute resolution platform (ODR platform) that consumers can use to resolve a dispute and where further information on dispute resolution can be found. This can be reached at: Our e-mail address is:

Out-of-court dispute resolution – Competent consumer arbitration body:
The following consumer arbitration boards are responsible for disputes arising from contracts concluded with us:

Universalschlichtungsstelle des Bundes Zentrum für Schlichtung e. V. (Universal Arbitration Board of the Federation).
Strassburger Street 8
77694 Kehl
Federal Republic of Germany
Phone: +49 (0)7851 7957940
Fax: +49 (0)7851 7957941
E-mail: mail@universalschlichtungsstelle.dee

Out-of-Court Dispute Settlement Body for Consumers and Entrepreneurs e. V.
Hohe Strasse 11
04107 Leipzig
Federal Republic of Germany
Telephone: +49 (0)341 56116370
Fax: +49 (0)341 56116371

We are not obliged and not willing to participate in a dispute resolution procedure before a consumer arbitration board.

You wonder why we do not participate in an out-of-court dispute resolution before a consumer arbitration board?
The reason for this is that the costs of out-of-court dispute resolution proceedings at many consumer arbitration boards, which we as a company generally have to bear alone, are so high, especially for low amounts in dispute, that participation in out-of-court dispute resolution before a consumer arbitration board simply does not make economic sense for us.
Instead, we will endeavor to make the implementation of out-of-court dispute resolution procedures unnecessary through customer-friendly complaint management.

Status: 29.10.2022

Copyright notice and liability

All company and product names mentioned herein are subject to country-specific copyright regulations and are protected. The use and distribution is subject to certain regulations. The author of these pages is not liable for any name violations caused by programs or domain names that are linked to. We are also not liable for any damage caused by tips from this site or by software from this site.
Contents on homepages are likewise protected due to the copyright law at least within the area of application of the Federal Republic of Germany and may not be copied, changed, spread or limited in other form without consent of the right owner.
All contents presented here are subject to the above-mentioned regulations and may not be changed, distributed, copied or otherwise restricted without consent. Violations will be prosecuted after legal assessment with a notice of violation of copyright law.

Liability clause

Liability information:
The contents of this website have been prepared to the best of our knowledge and belief. They serve exclusively as general information and do not replace qualified advice. They do not constitute advice – tax, legal or otherwise – and are not intended to be used as such.

In no event shall we be liable for any damages of any kind arising out of or in connection with the use of the information provided herein, whether direct, indirect or consequential damages. We do not take any responsibility for this.

We reserve the right to change the information on our website without prior notice. All offers are subject to change and non-binding.

The information on this website also does not constitute a mandate relationship.

All information and explanations on this website regarding our law firm refer to the Kassuba law firm. If this website refers to “our firm”, “I”, “we” or “us”, etc., this refers to the Kassuba Law Firm, unless otherwise indicated.

No liability or guarantee can be assumed for the topicality, correctness and completeness of the information provided. The same applies to websites referenced by means of links / hyperlinks. Ralf Kassuba Accounting is not responsible for the content of these sites and their content is not checked by us.

We would like to point out that confidentiality cannot be guaranteed when information and documents are sent by e-mail. We do not assume any liability for the receipt and processing of e-mails that are subject to deadlines. It is also not possible to issue a mandate by e-mail. It is strongly recommended to send confidential or time-bound messages by fax.

We would also like to point out that graphics, images, texts and other representations on this website are protected by copyright.